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Responsible Gaming Policy

Responsible Gambling Policy

Play with care. We’ve got your back.

At the Official Pinco Crypto Casino website—a crypto-first gaming destination—we’re committed to a safe, responsible environment where entertainment stays fun and within your control. This Responsible Gambling Policy explains the tools, protections, and support systems we provide to help you maintain healthy play.

1. Our Commitment to Safer Play

We pledge to:

  • Treat responsible gambling as a core principle of our business.
  • Provide self-exclusion and time-out options for better control.
  • Support players who may be at risk of gambling-related harm.
  • Enforce rigorous age verification to block underage access.

2. Recognize the Signs—Stay in Control

Gambling should never create distress or financial strain. Ask yourself:

  • Do I try to cut back but can’t?
  • Have others raised concerns about my gambling?
  • Do I feel guilty after betting?
  • Do I chase losses to “win it back”?
  • Do I gamble to relieve stress or escape problems?

Take the 20-question Gamblers Anonymous self-assessment for deeper insight.

  • 0 “Yes” answers = Low risk
  • 1 “Yes” answer = Moderate risk
  • 2+ “Yes” answers = High risk — consider seeking help

3. Self-Exclusion Choices

Need a longer break? Choose from flexible self-exclusion periods:

  • 1 year
  • 3 years
  • 5 years
  • 10 years
  • Lifetime (permanent)

How to apply:
Visit your account’s Responsible Gaming section or email
📧 [email protected]
Once active, your account is locked and promotional messages stop.

⚠️ Lifetime exclusions are irreversible.

4. Cooling-Off Periods

For shorter pauses, set a temporary cooling-off:

  • 24 hours
  • 7 days
  • 1 month
  • 3 months

During this time, you cannot deposit or place bets. Activation is immediate and cannot be canceled early.

5. Help for Gambling Problems

If gambling feels overwhelming, reach out to trusted, confidential support:

  • GambleAware
  • GamCare – Helpline: 0845 6000 133
  • Gamblers Anonymous
  • Gambling Therapy

These services offer free assistance, group programs, and professional resources.

6. Age Limits & Parental Controls

Access to pinco-crypto.com is strictly prohibited for users under 18 (or the legal age in your jurisdiction). We enforce this via:

  • Age checks during registration
  • Random audits
  • Permanent closure of underage accounts with forfeiture of winnings

For parents/guardians, we recommend web-filtering tools:

  • Net Nanny
  • CyberPatrol
  • GamBlock

7. Practical Tips for Responsible Gambling

Keep control and enjoy the experience:

  • Set deposit limits before you start.
  • Don’t chase losses—accept them as part of the game.
  • Set a time limit and take regular breaks.
  • Avoid gambling when stressed, tired, or under the influence.
  • Use one account to keep a clear record of activity.

8. Underage Gambling Policy

If we identify an underage user:

  • The account will be closed.
  • All winnings are forfeited.
  • Deposits may be refunded where possible.
  • The matter may be reported to authorities.

9. Contact Our Responsible Gaming Team

Need guidance or want to activate any responsible gaming tools (for fiat or crypto players alike)? We’re here to help:

📧 [email protected]

All inquiries are confidential and handled in line with data protection laws.